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101 East Wood Street
Spartanburg, SC 29303
phone 864.560.6000
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Spartanburg Regional’s Visitation Policy

We realize support from visitors is very important to our patients. Therefore, Spartanburg Medical Center has guidelines to encourage visits from friends and family.

The hospital visiting hours end at 9 p.m. for most patients. However, specialty nursing areas and critical care units have unit-specific guidelines. These departments include, but are not limited to, Labor & Delivery, Neonatal ICU, Pediatric ICU, CCU, CVRU, Medical ICU, Neuro ICU, and Surgical-Trauma ICU. All doors, except those leading into the Montgomery Tower lobby and the Regional Emergency Center, are locked from 9 p.m. – 5 a.m. the next morning.

You can provide more support for your loved one if you have restful and comfortable sleep at home, in a nearby hotel or with friends. If you are an out-of-town visitor, Guest Services can help you find a place to stay in Spartanburg. You may leave a number where you can be reached, and the nursing staff will contact you if it is necessary to return to the hospital. Please use the main entrance in the Montgomery Tower if it is necessary to return to the hospital after visiting hours.

Spartanburg Regional is a tobacco-free facility. Therefore, smoking is prohibited anywhere on hospital property.

For patients in critical care units, two visitors may stay in the waiting area after normal visiting hours. One visitor may stay with patients in all other areas.

Important Numbers

Chaplains - Available 24 hours a day. To speak with a chaplain, please notify your nurse or patient representative, who will page the on-call chaplain.

Security - Available 24 hours a day. If security is needed, please dial 560-6333.

Guest Services/Patient Representative - Assist you with special needs and concerns. Please ask a staff member to contact a patient representative for you – 560-6600

Hospital Switchboard - ext. 0

Labor and Delivery Visitation Guidelines

  • No children under 12 will be permitted unless that child is a sibling.
  • All siblings must be accompanied by an adult.
  • No one will be permitted through doors without a visitor badge.
  • Visitors may rotate outside L&D doors to exchange the visitor badge.
  • Labor patients: May have 3 visitors
  • Triage patients: May have 1 visitor per patient
  • Recovery patients: May have 1 visitor per patient

Critical Care Guidelines

Please help us care for your loved one by supporting the following guidelines:
For visitor comfort, it may be necessary to limit the number of family members per patient, based on available waiting room space.

For the safety of your children and our patients, children under 12 years of age are not permitted.  Telephones are available in the waiting room for local calls. Please keep calls brief as a courtesy to other families. Long distance calling is not available. For patient safety, cellular phone usage is only allowed in the waiting room. All personal items (except toiletries) belonging to the patient should be taken home. Due to infection Prevention guidelines, flowers are not allowed in the critical care areas.

We ask that you limit eating and drinking in the waiting area to beverages and small snack items. Electrical appliances are a fire hazard and ARE NOT ALLOWED (includes crock pots, coffee makers, electric blankets). Snack machines are available in each waiting area. Please see your admission pamphlet for dining locations and hours of operation.

For infection prevention, please always wash your hands for at least 15 seconds before and after visiting your loved one’s room. Hand sanitizer is also available.

The waiting areas are cleaned daily. Visitors may be asked to leave the waiting area for a short time during this time. All personal belongings should be kept to a minimum and on your person at all times.  To ensure the confidentiality and privacy of each patient, please be aware that you may be asked to leave the patient care area and return to the waiting room in an emergency situation.

Spartanburg Medical Center strives to provide a quiet and relaxing atmosphere for families and friends waiting in the critical care areas. Disruptive individuals will be asked to leave the areas immediately.