Patient Rights and Responsibilities
As a patient in our hospital, you have many rights that we are committed to protecting and promoting. Whenever possible, we will inform you of your rights before beginning or discontinuing care.
As a patient, you have the right to:
- Quality health care, regardless of race, creed, age, sex, sexual preference, disabilities, national origin, or ability to pay.
- Considerate and respectful care.
- Personal privacy.
- Expect the hospital to notify a family member/representative and doctor of your admission.
- Appropriate assessment and management of pain.
- Know the name and title of the people caring for you, and to know the name of the doctor taking care of you.
- Be informed about your illness, course of treatment, risks and benefits of treatment, and prospects for recovery in terms that you can understand.
- As much information about any proposed treatment or procedure as you may need in order to make an informed decision whether to consent or refuse treatment.
- Confidential handling of all medical records about your care and stay in the hospital. You may check your medical record following guidelines.
- Agree or refuse to take part in research programs.
- Be informed about your rights as a patient, how to get help for problems, as well as information about hospital rules.
- Be informed about Advance Directives, such as living wills, which explain your choices for treatment.
- Ask for an interpreter.
- Contact the Ethics Committee for help with medical treatment concerns.
- Be safe and secure and free from seclusion and/or restraints except when medically necessary.
- Talk with a specialist, at your request and expense.
- Be told about being moved to another room or place for care.
- Know how to care for yourself when you leave the hospital.
- Have your hospital bill explained to you, and to learn about ways to pay your bill.
As our patient, you are expected to comply with the hospital rules and regulations, and be an active participant in your care.
As a patient you are expected to:
- Cooperate with the hospital staff and provide the necessary personal and medical history required for your treatment.
- Ask for simpler explanations if you do not understand your illness or treatment.
- Tell your physician whether or not you are willing and able to follow the treatment plan recommended for you.
- Limit visitors, follow smoking regulations and refrain from using the telephone, television or lights in a way that will disturb others.
- Be responsible for participating actively in your continued care after you leave the hospital. You should know when and where to get further treatment. Please ask questions about this matter.
- Be responsible for keeping follow-up appointments.
- Be timely about paying your hospital bill, to provide information necessary to process insurance, and to ask questions if you do not understand the bill.